Commercial Technology Management

HELIA has been delivering technology infrastructure support in Alberta since 2006.We deliver technology service and support for Multi-family complexes and commercial buildings. We excel at providing documentation and secured remote access to systems to make access easy to use on demand. Our YouTube video documentation allows on-site managers, property managers and board members clear and easy to follow instructions on how to access technology and complete the common activities.

Documentation Deliverables and How To Videos

HELIA provides document binders that cover technology in buildings with detailed step by step instructions on how to access the technology on site. This includes, make and model numbers, serial numbers, passwords, urls and links to any required installable software. In addition we provide YouTube videos which we create in-house to explain how to use the systems and maintain them. We've found that many resident managers and condominium boards are frustrated with how to access their in-place technology. The document binders and YouTube videos are to provide a simple and easy way for users to get the most out of the technology we install and support and keep them happy with their property managers.

Example: How To Add a User Card for Door Control on CDVI Atrium

CDVI Atrium is a easy to use building entry system that makes it easy to manage credentials and check audit logs. Learn how to assign a user to credentials and grant them access to doors always or on a schedule

Building Access

Authorizing and Auditing access to physical building with credential Fobs. We support, service and install building access systems from

  • Paxton Access
  • Mircom
  • Keyscan Aurora
  • Cansec Systems
  • Kantech
  • Anson Access Control

Example: How To Download Camera Video for Police - Hikvision

Easy and simple instructions to find and download security video for police. The Hikvision brand is the most common commercial security camera system today.

Security Cameras

Security cameras must deliver clear footage when incidents happen. Common issues with camera systems are

  • Limited period of footage days archieved
  • Poor image quality
  • Difficulty accessing and idenitifying relevant footage
. Our deployments focus on resolving these issues and delivering high quality easy to use solutions.

Major Brands Supported

  • Hanwai Wisenet
  • Hikvision

Example: Maintaining Doorguard Intercom

Door Guard Intercom

Intercom

Guest access to secured public space is delivered with a commercial intercom system. This allows a guest to dial a resident or occupant and allows the resident to verify the guest and remotely grant them access to the building by pressing a key on their phone. We support, install configure remote access and deliver documenation for various building access systems.

Major Brands Supported

  • Mircom
  • Paxton Access
  • Door Guard

Digital Signage

Digital message boards in common areas of buildings provide a good solution for communication with residents and occupants. The digital signage consists of a large TV panel, a signage player and internet. Property managers, board members and resident managers can schedule and post content on the screen for residents to see and improves communication with the building occupants.

HELIA deploys and supports remotely access signage for multi-family and commercial buildings.

Major Brands Supported

  • Climb Signage Network

Building Alarms

Simple door and window sensors allow areas of a building to be secured and determine when there is unauthorized access. Alarm service can be tied to remote monitoring or to the property managers so they are alerted with unauthorized access.

  • Paradox
  • DSC

Learn More

Call our Specialist. He can be reached at:

Picture of Dar ZuchDar ZuchBusiness IT Specialist - CalgaryHelia Infrastructure(403) 698-0700

When we use Helia they exceed our expected deliverables and always within our agreed to budget. They work with us, not just for us, all the while keeping our best interests as a company at the core of the project.

We had been looking for a company that not only could get the job done as promised, on time and on budget but one that came with integrity. Helia provides us with a "mean what you say and say what you mean" attitude that has forged a relationship, not just a contract for a project. Our partners at Helia far exceed our expectations each and every time. So if you're thinking of using Helia, I would highly recommend you give them a try, I am sure you'll be impressed. Please email me if you'd like some more insight into Helia.

Grant Irvine

"Darvin and the folks at Helia were asked to resolve some issues with our phone system software. They provided the necessary support through collaboration and by learning the software from a different market to specifically service our system. Additionally, Helia now provides our IT support services. We are very pleased with the services provided by Helia Tech and Helia Voice."

Al Dhalla

My company has hired Dar for telephone wiring services and yes, he met our expectations but there is something more about Dar that I wish to highlight : He is a not just a true networker but I would say, he is a "connector".

Dar and I have been at many meetings and he has never failed to say to me that he wants me to meet 3 or 4 people that he knows are ideal clients for me and that will make a difference to my business and profits.Without expecting any favors too! Dar goes that extra mile to keep a business relationship nurtured and strengthened.

Ryan Dockrill

Helia has been fabulous for us as a company. We have used them on five different projects now, and I am extremely impressed not only with the quality of the deliverables, but in some ways more importantly their can-do attitude and ability to implement our ideas when others thought them impossible.

I recommend them whole heartedly. Helia Technologies is a company that over-delivers on every aspect of the project at hand at a price point that is hard to beat.

Please email me if you have any questions about Helia Technologies.

Ken Gooz

I have collaborated with Darvin on several breakthroughs and forward-looking IT projects to which he ALWAYS came through with a solution where there appeared not to be as concepts were more advanced than current technologies.

His thought processes is methodical and detailed, approach is ethical and professional and solutions driven. He deliverers what he said he would, on time and on budget.

Ted Tederoff

Darvin is a very well rounded contributor in terms of his strong skills both in the business and technical realms. He also has an engaging personality that is at the same time politely confident and warm. He also keeps all stakeholders in mind when delivering a project. I would count it an honour to work with him again in the future.

Derek Herman

Apart from being a perfect gentleman , Darvin is a highly detailed IT perfectionist.A pleasure to work with.

Robert Barte

I have worked with Dar on many occasions and he has proven himself over and over again to be a man of integrity and someone who is very knowledgable in his field. I would strongly encourage you to talk to him regarding IT Support and phones services in Alberta.